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Boeing 737-800, EI-CSA, 18 December 2003

Air Accidents (AAIB)

Published on 10 December 2014, 21:00

Summary
aircraft category
commercial-fixed-wing
aircraft type
737-8AS
bulk published
1
date of occurrence
2003-12-18
location
Stansted Airport
registration
EI-CSA
report type
correspondence-investigation

Report Overview

Boeing 737-800, EI-CSA

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Official Documents

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dft-avsafety-pdf-030176.pdf

1 Boeing 737-800, EI-CSA AAIB Bulletin No: 8/2004 Ref: EW/G2003/12/06 Category: 1.1 INCIDENT Aircraft Type and Registration: Boeing 737-800, EI-CSA No & Type of Engines: 2 CFM 56-7B Year of Manufacture: 1999 Date & Time (UTC): 18 December 2003 at 1300 hrs Location: Stansted, Essex Type of Flight: Public Transport (Passenger) Persons on Board: Crew - 6 Passengers - 150 Injuries: Crew - None Passengers - None Nature of Damage: Access panels under APU damaged Commander's Licence: Air Transport Pilot's Licence Commander's Age: 39 years Commander's Flying Experience: 4,947 hours (of which 3,984 were on type) Last 90 days - 165 hours Last 28 days - 51 hours Information Source: Aircraft Accident Report Form submitted by the pilot The aircraft was being refuelled for departure from Stansted. The passengers were all on board and the flight despatcher had just brought the loadsheet for the commander to check and sign. Whilst the flight crew checked the calculations the despatcher left the flight deck to remove ground steps from the rear of the aircraft. Some minutes later, the crew felt a jolt to the aircraft and were informed that a set of steps had collided with the rear of the aircraft in the vicinity of the Auxiliary Power Unit (APU). All APU cockpit indications were normal but the flight crew called for ground power and shut the APU down for inspection by ground engineers. The refueller had seen the collision, stopped refuelling and immediately disconnected from the aircraft. The inspection revealed considerable damage to the APU access panel. Shortly after the event, the dispatcher reported to the commander that he had hit the rear of the aircraft with a set of steps that were attached to a tug. He had removed the tug from under the right side of the aircraft, reportedly with the intention of using it to remove the steps at the left rear side, and drove under the tail but without realising that another set of steps were attached.

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