Mr B Forster v BAB Accommodation Ltd: 2501457/2017
Employment Tribunal
Published on 12 April 2019, 12:29
- Summary
- Employment Tribunal decision.
- categories
-
breach-of-contract redundancy unfair-dismissal unlawful-deduction-from-wages
- country
- england-and-wales
- decision date
- 2018-03-21
Official Documents
-
Mr B Forster v BAB Accommodation Ltd: 2501457/2017 - Reserved Judgment and Reasons
Change History
-
First published.
Full Decision Text
Raw text extracted from the official documents.
Case Number: 2501457/2017
1
THE EMPLOYMENT TRIBUNALS
BETWEEN
Claimant Respondent
Mr B Forster AND BAB Accommodation Limited
JUDGMENT OF THE EMPLOYMENT TRIBUNAL
Held at: North Shields On: 28 February 2018
Before: Employment Judge Martin
Appearances
For the Claimant: In person
For the Respondent: Mr Howson (Employment Consultant)
RESERVED JUDGMENT
1 The claimant’s complaint of unlawful deduction from wages is well-founded and
the claimant is awarded the agreed sum of £12,000.
2 The claimant’s claim for a redundancy payment is withdrawn by the claimant and
is hereby dismissed.
3 The claimant’s complaint of breach of contract (notice pay) is well-founded. The
claimant is awarded the sum of £3,420.
4 The claimant’s complaint of unfair dismissal is well-founded and the claimant is
awarded the sum of £16,239.92. The Recoupment Regulations apply to that
award. The prescribed element is £6,869.95 and the prescribed period is 9
August 2017 to 28 February 2018.
REASONS
Introduction
1 The claimant gave evidence on his own behalf. Ms Cheryl Scott, former Deputy
Manager of the respondent company, and Ms Paula McCullagh, a Support
Case Number: 2501457/2017
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Worker at the respondent company, both gave evidence on behalf of the
claimant. Ms Mikaela McGowan, Acting Manager of the respondent company,
and Ms Jennifer Bowman, Director of the respondent company, gave evidence
on behalf of the respondent.
2 The Tribunal were provided with a bundle of documents together with the
documents referred to in the claimant’s witness statement. The bundle was
marked Appendix 1.
3 At the outset of the hearing the claimant acknowledged that he had not been
dismissed by reason of redundancy and was not entitled to a redundancy
payment. Accordingly he withdrew his claim for a redundancy payment.
4 The respondent also agreed at the outset of the hearing that the claimant was
entitled to some back pay for sleepovers. The respondent’s representative
stated that the issue of sleepovers was a national issue. The respondent agreed
to pay the claimant the sum of £12,000 by way of back payment for sleepovers.
The law
5 The Tribunal considered the law as follows:-
Section 95(1) of the Employment Rights Act (ERA) 1996:-
“(1) For the purposes of this Part an employee is dismissed by his
employer if –
(c) the employee terminates the contract under which he is
employed (with or without notice) in circumstances in which
he is entitled to terminate it without notice by reason of the
employer’s conduct.”
6 Section 98(1) ERA 1996:-
“(1) In determining for the purposes of this Part whether the dismissal of
an employee is fair or unfair, it is for the employer to show –
(a) the reason (or if more than one the principal reason) for the
dismissal, and
(b) that it is either a reason falling within subsection (2) or some
other substantial reason of a kind such as to justify the
dismissal of an employee holding the position which the
employee held.”
7 Section 98(4) …
“(4) The determination of the question whether the dismissal is fair or
unfair (having regard to the reason shown by the employer) –
(a) depends on whether in the circumstances (including the size
and administrative resources of the employer’s undertaking)
the employer acted reasonably or unreasonably in treating it
as a sufficient reason for dismissing the employee, and
(b) shall be determined in accordance with equity and the
substantial merits of the case.”
8 Section 86(1) ERA 1996:-
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“(1) The notice required to be given by an employer to terminate the
contract of employment of a person who has been continuously
employed for one month or more –
(b) is not less than one week’s notice for each year of
continuous employment if his period of continuous
employment is two years or more but less than 12 years.”
9 Section 13(3) ERA 1996:-
“(3) Where the total amount of wages paid on any occasion by an
employer to a worker employed by him is less than the total amount
of the wages properly payable by him to the worker on that
occasion (after deductions), the amount of the deficiency shall be
treated for the purposes of this Part as a deduction made by the
employer from the worker’s wages on that occasion.”
10 Section 123(1) ERA 1996:-
“(1) The amount of the compensatory award shall be such amount as
the tribunal considers just and equitable in all the circumstances
having regard to the loss sustained by the complainant in
consequence of the dismissal insofar as that loss is attributable to
action taken by the employer.”
Section 123(4):-
“(4) In ascertaining the loss referred to in subsection (1) the tribunal
shall apply the same rule concerning the duty of the person to
mitigate his loss as applies to damages recoverable under the
common law of England and Wales.”
Regulation 4(4) of the Employment Protection (Recoupment of Benefits)
Regulations 1996 –
Where the employment tribunal at the hearing announces to
the parties the effect of a decision which includes a
monetary award it shall inform those parties at the same
time of the amount of any prescribed element included in the
monetary award.”
11 The case of Western Excavating (ECC) Limited v Sharp [1978] IRLR 27
where the Court of Appeal held:-
“An employer is entitled to treat himself as constructively dismissed if the
employer is guilty of conduct which is a significant breach going to the
route of the contract of employment; or which shows that the employer no
longer intends to be bound by one or more of the essential terms of the
contract. The employee in those circumstances is entitled to leave without
notice or to give notice but the conduct in either case must be sufficiently
serious to entitle him to leave at once.”
12 The case of Post Office v Strange [1981] IRLR 515 where the EAT held that:-
“Where an employer failed to observe their own disciplinary procedures
and took action against the employee that could in itself amount to
repudiation of the contract entitling the employee to treat it as at an end.”
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13 The case of Woods v WM Car Services (Peterborough) Limited [1981] IRLR
347 where the EAT held that:-
“It is clearly established that there is implied in a contract of employment a
term that the employer will not, without reasonable and proper cause,
conduct themselves in a manner calculated or likely to destroy or seriously
damage the relationship of confidence and trust between employer and
employee. Any breach of this implied term is a fundamental breach
amounting to repudiation since it necessarily goes to the root of the
contract. The employment tribunal’s function is to look at the employer’s
conduct as a whole and determine whether it is such that it’s cumulative
effect, judged reasonably and sensibly, is such that the employee cannot
be expected to put up with it.”
14 The case of Lewis v Motor World Garages Limited [1986] ICR page 157
where the Court of Appeal held that:-
“A course of conduct can cumulatively amount to a fundamental breach of
contract entitling an employee to resign and claim constructive dismissal
following a “last straw” incident even though the last straw by itself might
not amount to a breach of contract.”
15 The case of London Borough of Waltham Forest v Omilaju [2005] IRLR 35
where the Court of Appeal held:-
“The last straw does not have to be of the same character as earlier acts
or amount to unreasonable or blameworthy conduct although in most
cases it will do so but the last straw must contribute to the breach of the
implied term of trust and confidence.”
16 The case of Polkey v A E Dayton Services Limited [1987] IRLR 503 where the
House of Lords held:-
“A tribunal can consider whether an employee would have still been
dismissed even if a fair procedure had been followed and if the tribunal
thinks there is a doubt whether or not the employee would have been
dismissed, this element can be reflected by reducing the normal amount of
compensation by a percentage representing the chance that the employee
may still have lost his employment.”
The issues
17 The issues which the Tribunal had to consider were as follows:-
17.1 Was there a fundamental breach of the claimant’s contract of
employment? Was it an express or an implied breach?
17.2 Was there a breach of the implied term of trust and confidence and/or
were there a number of breaches resulting in “a final straw”? In that
regard the Tribunal had to consider what were the alleged breaches of
contract.
17.3 Did the claimant resign in response to any breach of contract and/or did
he affirm the contract in the meantime?
17.4 The respondents have not argued that they had a fair reason for
dismissing the claimant nor that they had acted reasonably in dismissing
him.
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17.5 The Tribunal had to consider whether there was any loss suffered by the
claimant and over what period. The Tribunal had to then go onto consider
whether the claimant had mitigated the loss and/or whether he might have
been fairly dismissed in any event and if so what was the chance of that
happening?
18 Findings of fact
18.1 The respondent is a provider of supported accommodation for young
people in the North East. They have one house which can accommodate
five young people. The young people are in care and the respondent
would take on young people through a contract with a local authority.
18.2 Ms Bowman is a Director of the respondent company. She works full time
in other employment. There is one other silent partner in the business.
18.3 The claimant was employed by the respondent as a Support Worker. He
commenced employment with the respondent in January 2008. He was
the longest serving member of the respondent’s workforce. He had a
clean disciplinary record.
18.4 The claimant’s contract of employment is at pages 28-29 of the bundle.
He worked at the home where the young people were provided with
accommodation. The claimant’s contract of employment refers to the
respondent’s disciplinary and grievance procedure. It also refers to the
notice periods applicable by both the respondent and the claimant. That is
noted at page 29 and is consistent with statutory notice periods.
18.5 The respondent’s disciplinary procedure is at pages 30-48 of the bundle.
At page 31 the respondent set out the general provisions under their
disciplinary procedure. They state:-
• This disciplinary procedure is intended to ensure that employees
are dealt with fairly in relation to any alleged misconduct;
• This disciplinary procedure is not necessarily sequential and may
begin at any stage, or advance to any stage …
• In most cases of minor misdemeanours, or shortcomings, the
matter can, and will, be dealt with informally by the manager,
without the need to utilise the more formal disciplinary procedure.
There will be a two way discussion between the employee and
manager where the emphasis is encouraging and instructive in
order to find ways to remedy problems through supervision,
training, coaching or counselling to enable the required standards
to be achieved. The employee’s line manager or supervisor will
keep a record of the agreed course of action and the timescale in
which it will be achieved for reference purposes.
Page 32 sets out the various formal stages for disciplinary action which includes
warnings to dismissal.
18.6 Page 37 of the policy deals with suspension. At paragraph 3.7 it states:-
“Depending upon the circumstances of the case, there may be
occasions when it is considered undesirable for an employee to
remain on duty pending a disciplinary hearing. The sole purpose of
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suspension from duty is to allow matters to be investigated and
does not imply guilt on the part of the suspended employee, and is
not considered as disciplinary action in itself.
Such action will only be taken after careful consideration and will be
kept under review to ensure that it is not unnecessarily protracted.
The home’s right to suspend under this section is a contractual right
and is incorporated into all contracts of employment of the Home’s
employees”.
18.7 At page 38 it goes on to indicate that:-
“Investigations will take place as soon as practicably possible and
every effort will be made to identify, at the outset, the likely duration
of the suspension which will be kept as short as reasonably
possible. A suspended employee will be kept informed of any
delay in the process and any reasons therefore.”
18.8 It goes on to state that:-
“Suspension from duty will normally apply when:-
• Gross misconduct is suspected;
• Violence has occurred.”
18.9 The policy goes on to set out typical dismissible offences which include
physical violence or abuse to anyone in or connected with the Home; or
bringing the Home/employer into serious disrepute. This is noted at page
40 of the bundle.
18.10 The grievance procedure is set out at pages 44-47 of the bundle.
18.11 As part of his role the claimant had received training on understanding and
managing challenging behaviour and safeguarding. His other colleagues
had received similar training. Ms McGowan had additional training. She
had received KALMS training which she had received, because she had
previously worked for many years in supported living accommodation for
young people, which had been registered through OFSTED.
18.12 The claimant said that he and other staff were not paid their wages on
occasions during 2016 or their wages were paid late. This was confirmed
by Ms McCullagh in her evidence. The claimant said that he raised a
grievance about this issue in August 2016 with Ms Scott who was his Line
Manager. Ms Scott confirmed this in her evidence. Details of the
grievance are at pages 57-58 of the bundle. Ms Scott indicated that there
was a period during 2016, when wages were either not paid to employees
or were paid late. Ms McGowan also confirmed that wages were paid late
to employees or not paid at all for a period of time. All the outstanding
wages were paid up to date by the end of 2016.
18.13 The claimant said that he and other staff at the Home had to, at various
times, fund expenses for the young people during 2016 and 2017. He
said that they had to provide them with money for bus passes or food or
other expenses. He said that this was because there was no money in
petty cash. This practice was confirmed by all the other witnesses in
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evidence, including Ms Bowman and Ms McGowan who confirmed that
that this did happen on occasions. The claimant acknowledged that he
was always repaid the monies which he and other staff paid out of their
own pocket.
18.14 The claimant said that the respondents had financial problems for some
time which he said was the reason why wages were paid late and why
staff had to pay expenses for young people out of their own wages. The
claimant said that sometimes there were only a couple of young people at
the Home. He said that the respondents needed to ensure that there were
sufficient numbers otherwise there could be financial implications.
18.15 In her evidence, Ms Bowman acknowledged that the company did have
financial problems for a period of time. She acknowledged that the
respondents needed about two young people in the Home to make it
financially viable. She said that the financial problems of the respondent
company were improving. She said that the company had tried to make
sure that staff wages were paid first, before they dealt with any other
debts.
18.16 During 2017 there was a discussion about redundancies. The claimant
was asked if he would consider redundancy. He had previously thought
about retiring at around 60 and at that time was around that age. He was
offered a package, but it was less than his redundancy entitlement so he
decided to continue working at the Home.
18.17 An incident occurred between two young people at the home when Ms
Mcullagh was on duty. She could not recall when it took place. She does
recall that both herself and her colleague locked themselves in the office
and called the police. She said that she was following normal procedure
which was confirmed by Ms Scott and the claimant. The incident
concerned the same young person who was involved in the later incident
on 16 June to which we refer further in due course. The other person
involved in the incident was in the home on a temporary basis and was
then removed after this incident.
18.18 Staff at the Home would often work alone depending on the number of
young people in the home.
18.19 An incident occurred at the Home on 16 June 2017. There were two
young people in the home at the time. The claimant was working alone.
18.20 The claimant said that the incident arose when the young person asked to
go on the office computer to go on Facebook. He was told that he could
go on for five minutes but abused that trust and went on Facebook for a
long time. Whilst the young person was on the computer, a telephone call
came in for him on the office telephone. The claimant handed the
telephone to the young person and went into the office and closed it. After
the young person had finished on the telephone, he went to go back into
the office. The claimant told him that he could not do so. He said that the
young person tried to push into the office and threatened him. The
claimant said that he put his hands on the young person to push him away
from the office and then locked himself in the office. He said that the
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young person threatened to push him and he put his hands up to defend
himself.
18.21 The claimant says that the young person then left the premises and the
claimant called the police after the incident to report it. He says that he
filled in an incident report sheet and called his manager Ms McGowan.
She came to the premises a few hours later.
18.22 The claimant says that the police took a statement from him the next day.
He says that the police told him that he was entitled to defend himself.
The claimant says that the young person involved had been previously
arrested for assault relating to another matter. He said that the police told
him that the young person had absconded to Scotland.
18.23 The young person made a statement about the incident. That statement
is at Appendix 3 to the claimant’s witness statement. The young person
said that the claimant pushed him back and that they were both shouting
at each other. The young person said that he left the premises because
he could not afford to get into any more trouble. He said that he left the
office phone in the front room.
18.24 On 20 June 2017 the claimant received a telephone call from Ms
McGowan. She informed him that he was suspended on full pay. He
received a letter on the same day confirming his suspension and inviting
him to an investigatory meeting. That letter is at page 59-60 of the bundle.
In the letter Ms McGowan states that the claimant has been suspended to
allow an investigation to take place following an allegation of assault. She
says that the respondents have a duty to investigate the matter. She also
indicated the possible outcomes from the meeting, which she stated may
be that they decide, if necessary, to pursue a formal disciplinary
procedure, or alternatively decide that there are no grounds for that. She
also states that the discussions in the meeting may give her some idea of
whether any further investigations need to be carried out before she gets
back to the claimant.
18.25 The claimant said that although he understood the reason for his
suspension and the investigation, he said that normally in such incidents
the young people were removed immediately from the Home if they
committed violence. The claimant said that he had been a victim of
assault before. He said he was also aware it had happened to other
colleagues. Both Ms McCullagh and Ms Scott agreed that what was what
had happened in the past, namely that the young person was immediately
removed from the premises when there was any allegations of violence.
However, it was not suggested that any of those incidents referred to by
the claimant or his colleagues related to an accusation, where there was
an allegation of alleged assault on the part of the employee, as well as by
the young person. All the witnesses referred to allegations of violence on
the part of the young person only.
18.26 In evidence the claimant said that he believed that the reason the young
person had not been removed from the Home was because of the
financial position of the respondent company. He said that the
respondents could not afford for there to be only one young person
residing at the Home. However, it appears that the young person involved
Case Number: 2501457/2017
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had already absconded to Scotland and did not return to the Home
anyway.
18.27 An investigatory meeting took place with the claimant on 27 June. Ms
McGowan undertook the investigatory meeting. Notes of the meeting are
at pages 63-65 of the bundle.
18.28 At the meeting the claimant went through the incident and explained that
the young person tried to barge into the office and pushed the claimant
threatening him. The claimant said that he pushed the young person
away. He said that the young person was being abusive and threatening
to him. The claimant said that he thought the young person left the Home
and had taken the office telephone with him. The claimant said that he
was just defending himself. He called the police who took a statement
from him.
18.29 The following day the respondent wrote to the claimant. In the letter the
respondent confirmed the claimant’s suspension following allegations of
physical force on a young person. They invited him to a disciplinary
meeting. They warned him that the allegation was that the claimant used
physical force on a young person on 16 June. They warned the claimant
that it could amount to an act of gross misconduct. The claimant was sent
copies of the investigatory meeting with him, the young person’s
statement and the CCTV footage. The respondent informed the claimant
that the disciplinary hearing would be conducted by Ms Bowman. Ms
McGowan would be in attendance as a note taker. That letter is at page
61-62 of the bundle.
18.30 The following day the claimant sent a letter of grievance. He raised
concerns about the invite to the disciplinary hearing. He argued that he
was defending himself from threatening behaviour. He referred to his
contact with the police, and the young person’s record for assault and
allegation of assault against him. The claimant indicated that the CCTV
footage did not show the incident. He raised concerns about lone working.
He also raised concerns about the lack of training to deal with such
incidents. He expressed concerns about a smear to his character. He
stated that he believed that the invite to the disciplinary meeting was
simply an attempt to oust him from the company because of its financial
difficulties. The claimant’s letter of grievance is at pages 66-67 of the
bundle.
18.31 The respondent acknowledged the claimant’s grievance. They arranged a
grievance hearing and indicated that the disciplinary hearing would be put
on hold until after the grievance hearing.
18.32 In the letter the respondent confirmed what they identified as the issues
that needed to be considered at the grievance hearing as set out at page
68 of the bundle. These issues were identified as:- no training on
aggressive and violent behaviour; fully within his right to defend himself
from harm; concerned for his safety – lone working; financial state of the
company having an effect on the ongoing investigation; young person not
raised a complaint or had police involvement; CCTV evidence versus the
claimant’s version of events; no advice given around policies and
procedures; and smear on the claimant’s character and reputation.
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18.33 A grievance hearing took place on 11 July 2017. Ms Bowman conducted
the grievance hearing. She went through the list of issues identified in the
letter by Ms McGowan, who attended the hearing as a note taker. The
notes of the grievance hearing are at page 70-77 of the bundle.
18.34 Ms Bowman said that she addressed each of the claimant’s issues in turn
during the grievance hearing. She said that she asked the claimant a
number of times about what effect the financial aspect of the company had
on the investigation, but she said that the claimant did not really respond
to that but talked about redundancy. The claimant said that Ms Bowman
said at the grievance hearing that the financial difficulties of the company
did not have any impact on his case. He thought the company was using
this as a way to dismiss him without paying him a redundancy payment.
During the grievance hearing the claimant did raise an issue about the
staff not being paid before Christmas and indicated he could have raised a
grievance about that as well. The respondents indicated that they would
be in touch with the claimant following the grievance meeting.
18.35 On 21 July 2017 the claimant sent an e-mail asking for the minutes of the
grievance meeting and the CCTV footage.
18.36 On 28 July 2017 the respondents wrote to the claimant. In that letter they
confirmed the claimant’s suspension on full pay and invited him to a
disciplinary hearing on 2 August 2017. They stated that the disciplinary
hearing was to consider the allegation of physical assault on a young
person, which they said could amount to gross misconduct. They said that
they would be providing a copy of the CCTV footage. In the letter it was
indicated that Ms Bowman would conduct the disciplinary hearing. That
letter is at pages 81-82 of the bundle. In evidence before the Tribunal, Ms
Bowman indicated that she would have conducted the disciplinary
hearing. She accepted that she had heard the grievance hearing which
related to aspects of the disciplinary hearing.
18.37 On 2 August 2017 the respondents wrote to the claimant to inform him of
the outcome of the grievance hearing. In the letter Ms Bowman
addressed the various issues which had been summed up for the claimant
in relation to that grievance as is noted at page 68 of the bundle. Ms
Bowman concluded that the claimant had been given training in managing
challenging behaviour. In relation to the claimant’s right to defend himself
she expressed concern about the claimant putting his hands on a young
person which she said could amount to assault. She explained that care
needed to be taken in working with vulnerable young people. She said
that matter had to be considered at a disciplinary hearing. She went on to
indicate that the respondent had been operating with lone working for
some time and that other staff being present would not stop incidents of
this nature occurring. She said that the financial state of the company had
nothing to do with the claimant’s case. She also stated that the young
person had informed his social worker about the incident and had tried to
contact the manager of the Home. She also said he had made a
statement even if he had not been in touch with the police. She went on
to say that the respondent was not trying to smear the claimant’s name or
reputation, but indicated that incidents of this nature could have an impact
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on the reputation of the respondent company. That letter is at page 84-85
of the bundle.
18.38 In the letter Ms Bowman gave the claimant a right of appeal which she
indicated would be to her. Ms Bowman concluded that none of the
grievances were upheld and dismissed them. In evidence before the
Tribunal Ms Bowman said that she would have contacted an HR
department, who appear to be Peninsula, as to who should deal with any
appeal.
18.39 The claimant said that he was not happy with the response to his
grievance.
18.40 The claimant said that, on 3 August 2017, he received a telephone call
from Ms McGowan telling him that he was no longer required to attend the
disciplinary hearing and that he would get a letter requesting him to return
to work. He said that he did not understand what was going on as the
disciplinary hearing had been cancelled, yet the grievance had not been
held. Further he had received the letter of 28 July telling him that he had a
case to answer and to attend a disciplinary hearing.
18.41 On the morning of 4 August 2017 the claimant e-mailed Ms McGowan
indicating that he would be considering appealing the grievance. That email
is at page 86 of the bundle.
18.42 On the same day, 4 August, the claimant received two letters from the
respondent. Both were sent by Ms McGowan. They appear to have been
sent together, although it is not clear whether one letter was sent first.
18.43 One letter stated that the investigation was completed and there was no
case to answer. It referred to the investigatory meeting on 27 June 2017.
The letter stated that, having listened to the explanation given by the
claimant and further enquiries, the conclusion was that there was no case
to answer and the matter was closed. It went on to explain that the
suspension was lifted with immediate effect. The claimant was expected to
return to work (page 88 of the bundle).
18.44 The other letter refers to an informal discussion on 27 June 2017, and
states that the respondents are writing to underline their concerns
regarding the claimant’s conduct. Ms McGowan refers to the incident on
16 June and the explanations given by the claimant at the investigatory
meeting on 27 June, when he said that he had defended himself from the
young person who pushed him and was acting in an aggressive manner.
She says that having listened to that explanation she feels that there are
concerns about the claimant putting his hands on a young person. She
goes on to say that, although the company are not proceeding with formal
disciplinary action, she is issuing him with an informal warning and states
that every effort should be made to address the shortcomings which have
been identified. She refers to further training. She goes on to say that the
informal warning will be retained on the claimant’s personnel file and
forms a reasonable management instruction. She goes on to say that if
there is any repeat of the conduct or any misconduct in general, the
claimant may be subject to formal disciplinary action. That letter is at
page 87 of the bundle.
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18.45 In evidence before the Tribunal Ms McGowan said that there was no
further investigation after the investigatory meeting with the claimant other
than the grievance hearing. She said that there was no further
investigation with the young person. She said that the CCTV footage was
viewed but it was not clear from her evidence when that was viewed.
18.46 In evidence before the Tribunal Ms McGowan also said that there was no
informal meeting with the claimant on 27 June 2017. She said that the
only meeting with the claimant was the investigatory meeting on 27 June
2017.
18.47 In her evidence to the Tribunal Ms McGowan was not able to explain
clearly what happened from sending the letter on 28 July inviting the
claimant to a disciplinary meeting and the letters then sent to him on 4
August 2017. She indicated that what actually happened in that timescale
is that there was an incorrect reference in one of the letters which stated
“was” referring to the claimant rather than “is” and that the concern was
that that implied that the claimant had left his employment. There is no
reference to this issue in Ms McGowan’s witness statement. Ms Bowen
herself also confirmed that this error was on her part, but again she did not
refer to it in her witness statement to the Tribunal either.
18.48 No meeting took place with the claimant to explain the change of position
by the respondents or explain why the respondents decided not to
proceed with disciplinary proceedings. No explanation was given about
any errors in the correspondence as is now suggested by the respondent
which they are now indicating was the reason why they changed their view
about proceeding with a disciplinary hearing.
18.49 Further no meeting took place with the claimant to explain why he was
given an informal warning or what that meant.
18.50 In their evidence to the Tribunal both Ms Bowman and Ms McGowan
expressed concerns about the approach taken by the claimant in relation
to the incident on 16 June. Ms Bowman indicated that it was potentially
assault. Ms McGowan indicated in her evidence that she thought there
were better ways of dealing with this incident. She talked about trying to
talk to the young person and expressed concern about the fact that the
claimant had effectively put his hands on the young person. She thought
that the situation should have been deescalated in a different way without
the claimant having to push the young person away. Ms McGowan
expressed concerns about the actions taken by the claimant in that
situation. She considered that his actions could potentially have led to
disciplinary action which is why she said she wanted to give him some sort
of warning about the incident.
18.51 On 7 August 2017 Ms McGowan e-mailed the claimant to detail his shifts
and to confirm his return his return. That is at page 89 of the bundle.
18.52 In his evidence to the Tribunal the claimant said that while he was
suspended he became aware that the respondent was not paying his tax
or national insurance to HMRC. He said that he was told this by Cheryl
Scott during his suspension. He thought he was told it just before
receiving the letter on 4 August about his return to work. He said that for
Case Number: 2501457/2017
13
him it was the last straw after having been told that he was going to be
subject to disciplinary procedures and then told after a long period of
suspension that there was no case to answer.
18.53 The claimant said that during his employment he received calls from
HMRC but did not realise that they related to the non payment of his tax
and national insurance and that of other employees. He said that those
sums had been deducted from his salary and from the salary of other
employees by the respondent.
18.54 Cheryl Scott said that she talked to the claimant regularly during his
suspension. She was the office manager at the time. She was told not to
pay the staffs’ tax and national insurance to HMRC, because of the lack of
funds available, due to the financial position of the company. She said
that she did not tell staff at the time. She said that she told the claimant
about this during his suspension. She could not recall when she told him.
She does not refer to this in her witness statement and said that she was
not asked to comment on it in her witness statement. She said that the
issue came up with the claimant, when they were discussing matters
about the financial position of the company and when the claimant was
talking about receiving calls from HMRC after Ms Scott had left. Cheryl
Scott said that the claimant was shocked when she told him his tax and
national insurance had not been paid to HMRC and was concerned that
staff had not been told about this.
18.55 Ms Bowman confirmed that tax and national insurance had been deducted
from staffs’ wages and had not been paid for a period of time to HMRC.
She said that she did not think at the time it would have any impact on
staff, because she thought it would only relate to the respondent
company’s position.
18.56 On 9 August 2017 the claimant sent an e-mail to the respondent resigning
from his employment. He refers to his suspension and the investigation
as to whether his behaviour amounted to gross misconduct. He
comments that if the incident had been assault it would have amounted to
gross misconduct and a final written warning would have been
reasonable. He goes on however to say that, instead the company
indicated that the allegations were investigated and that there was no
case to answer and the matter was closed. However he says that, at the
same time, the respondent said that they wished to give him an informal
warning about the incident which was to remain on his personnel file. He
indicates that he considers that to be unacceptable and to be a
contradiction. He goes on to say that he feels that there has been a
breach of the implied term of trust and confidence he would expect to
have in his employers. He does not refer to becoming aware that his tax
and national insurance were not being paid.
18.57 Ms McGowan said that she suspected that tax and national insurance
were not being paid by the respondent. She thought that the claimant
might have suspected that as well. She says that she thinks that the
claimant became aware of this matter when he went to sign on for
benefits. She says that she was not aware of the situation until she took
over as acting manager and then became aware of the financial state of
Case Number: 2501457/2017
14
the company in more detail. At that stage she said that she became
aware that tax and national insurance were not being paid to HMRC and
she was trying to put that in order going forwards.
18.58 Ms McGowan responded to the claimant’s letter by e-mail on the same
date and asked him to reconsider. Her e-mail is at page 91 of the bundle.
18.59 On 14 August 2017 the claimant responded by e-mail to say that he was
not prepared to retract his resignation. He states that he was not happy
about the way that the disciplinary issue had been dealt with. His e-mail is
at page 92 of the bundle.
18.60 On 15 August 2017 the respondent wrote to the claimant to accept his
resignation. That letter is at page 93 of the bundle.
18.61 The claimant’s gross pay per week was £489. His net pay was £380. The
parties have agreed that the claimant’s pension loss is £3.33 per week,
being the sum the respondent was paying into his pension.
18.62 Following the termination of his employment the claimant said that he
looked for other employment. He said that he looked for various different
types of employment from driving to security. He also said that he looked
to go into similar type of support work as he was doing with the
respondent company.
18.63 He said that when he told prospective employers of his Employment
Tribunal proceedings, he was told to wait until after the outcome of those
proceedings before seeking employment with them.
18.64 He said that G4S security wrote to him following an interview in January
2018. They indicated that he was not successful and would not be until the
outcome of his Tribunal was settled, but that they would keep his details
on file. That letter is at page 118 of the bundle.
18.65 The claimant says that he was told he could claim unpaid sleepovers after
he left his employment. He does not suggest in evidence that this was an
issue that led him to consider resigning from his employment.
18.66 The claimant said that he anticipated getting a job immediately after the
Tribunal proceedings had been resolved. In evidence he acknowledged
that he might be being optimistic. In their submissions the respondent’s
representative suggested that the claimant was probably being optimistic.
He suggested that the period should be no more than eight weeks, with
which the claimant agreed.
18.67 The claimant said that he signed on for Jobseekers Allowance
immediately after his employment terminated.
19 Submissions
19.1 The claimant submitted that he resigned in response to a number of
breaches, in particular the disciplinary process. He said that four things
affected his decision to resign. He said that those were: - the late
payment of wages back in 2016; having to fund expenses out of his own
pocket for young people in his care; the disciplinary process in which he
said he was first accused of assault and invited to a disciplinary hearing,
then told that there was no case to answer yet was then issued with an
Case Number: 2501457/2017
15
informal warning which went on his record. He said that the last straw for
him was when he found out that the respondent had not been paying his
tax or national insurance to HMRC although they had deducted it from his
wages. He said that as a result he had lost all trust and confidence in his
employer and that is why he resigned. He is claiming losses as per his
schedule of loss at page 119 of the bundle.
19.2 The respondent’s representative submitted that there was not a breach of
contract and that the claimant did not resign in response to any breach.
The respondent’s representative submitted that there was no breach in
relation to the wages and that the claimant had affirmed the contract in the
meantime. He also submitted that all expenses had been repaid to the
claimant. The respondent’s representative submitted that in relation to the
disciplinary process the respondents had to go through the disciplinary
process because of the incident in question. Their representative argued
that there was no last straw because the claimant had found out about the
tax and national insurance issue after he had resigned. He relied on the
fact that there was no reference to that in his resignation letter or in Ms
Scott’s witness statement to the Tribunal.
19.3 The respondent’s representative conceded that if the Tribunal found that
the claimant had been dismissed they were not asserting that they had
acted reasonably in dismissing him.
19.4 In relation to remedy the respondent’s representative did not contest the
figures put forward by the claimant and suggested that there should be no
more than eight weeks future loss.
20 Conclusion
20.1 This Tribunal finds that there was a fundamental breach of the implied
term of trust and confidence which led the claimant to resign from his
employment.
20.2 The background to this relates to a catalogue of what amount to various
breaches of contract. Firstly, a failure to pay wages either on time or at all
during 2016, which the Tribunal accepts was remedied. Secondly, the fact
that employees, including the claimant, had to pay expenses for young
people in their care out of their own wages which again it is accepted were
reimbursed.
20.3 The real breach in this case was the way in which the respondent
managed their disciplinary process in relation to an incident in which the
claimant was involved on 16 June 2017. The respondent quite properly
suspended the claimant and sought to undertake an investigation into the
incident. They then invited the claimant to a disciplinary hearing which
again they were entitled to do. They put their disciplinary hearing on hold
pending a grievance raised by the claimant.
20.4 However it is the way that they then dealt with this matter which quite
rightly led the claimant to lose trust and confidence in them.
20.5 Firstly, following the grievance hearing they invited the claimant to a
disciplinary hearing to deal with an allegation that the claimant had
Case Number: 2501457/2017
16
committed an act of assault which could as they indicated amount to an
act of gross misconduct and lead to his dismissal.
20.6 Then it appears, due to some administrative error, they changed their
mind, without any explanation being given to the claimant, and decided
that there was no case to answer.
20.7 At the same time as saying that there was no case to answer they then
told the claimant that they were nevertheless concerned about his
behaviour in relation to the incident on 16 June. They informed him that
they were issuing him with an informal warning. They told him that the
informal warning would go on his record and would effectively be taken
into account if there was any further misconduct.
20.8 No meeting took place with the claimant, in accordance with the
respondent’s own disciplinary procedures, to discuss or explain this
informal warning.
20.9 This is against a background of the claimant having been suspended from
his employment on the basis of an allegation of assault on his part for over
six weeks, yet following the investigatory meeting a week after the
suspension, no further investigation was undertaken into the incident.
20.10 This Tribunal considers that the way that the respondent treated the
claimant in these circumstances did amount to a fundamental breach of
contract of the implied term of trust and confidence. The claimant was left
not knowing why the case had been dropped after they had suspended
him for over six weeks, or why he was being issued with an informal
warning for the incident. It is not surprising in those circumstances that he
had lost all trust and confidence in his employer by then.
20.11 Further, this Tribunal also accepts that the claimant did find out about the
fact that his employer had not paid his tax or national insurance to HMRC
which they had deducted from his wages. The Tribunal accepts the
claimant’s oral evidence in that regard. It is corroborated by the evidence
of the former manager of the business. Their evidence was clear, credible
and consistent. Although the claimant does not refer to this issue in his
letter of resignation, nor does Ms Scott refer to it in her witness statement
the Tribunal notes that the claimant was acting in person and not legally
qualified. Indeed the Tribunal notes that the respondent’s witnesses do
not refer in their witness statements to a significant matter namely why
they decided not to proceed with the disciplinary hearing. They were
represented throughout, but chose to omit crucial evidence from their own
witness statements. Furthermore, the Tribunal notes that the claimant did
not refer to a number of other issues in his letter of resignation which were
also in his mind, namely the delay and non payment of his wages and
concerns about having to pay out expenses for young people from his own
wages, both of which he indicated were factors leading to him losing trust
and confidence in his employer. Furthermore he did not suggest that the
non-payment of his wages, relating to sleepovers, which was effectively
an express breach of the terms of his contract of employment, was a
factor leading to him resigning from his employment. Accordingly, the
Tribunal accepts that the claimant found out about this matter, whilst he
Case Number: 2501457/2017
17
was on suspension. It is his evidence that this was for him the “last straw”.
The Tribunal accepts his evidence in that regard.
20.12 The Tribunal considers that breach would have amounted to a breach of
contract on its own, which would have entitled him to resign. The Tribunal
accepts that finding out about this during his suspension, was the final
straw for the claimant.
20.13 This Tribunal accepts that the claimant did resign in response to a breach
of contract on the part of the respondent and did not affirm the contract in
the meantime.
20.14 Accordingly the claimant was unlawfully constructively dismissed. The
respondent does not assert that they had a fair reason for dismissal or
acted fairly in dismissing the claimant. Accordingly, the claimant’s claim of
unfair dismissal is upheld.
20.15 However the Tribunal did note that both of the respondent’s witnesses
indicated that they had concerns about the claimant’s behaviour in relation
to the incident in question. Their evidence in that regard was consistent.
This Tribunal considers that if the respondent had proceeded to a
disciplinary hearing that there was a remote chance that the claimant
might have been fairly dismissed by the respondent. It is difficult to put
that chance very high bearing in mind the mitigating factors namely the
claimant’s length and clean disciplinary record. The Tribunal has taken
note of the clear evidence given by both of the respondent’s witnesses in
that regard and noted the case of Polkey. The Tribunal considers that
there should be a 10% reduction in the claimant’s compensatory award to
take into account the chance that he might have been fairly dismissed in
any event.
20.16 The claimant’s complaint of breach of contract (notice pay) is accordingly
upheld. The claimant is awarded 9 (years) x £380 amounting to the sum of
£3,420.
20.17 In relation to the claimant’s complaint of unfair dismissal the claimant is
awarded the sum of £16,239.92 calculated as follows:-
Basic Award 9 years x 1.5 x £489 £ 6,610.00
Compensatory Award
Immediate loss
From the date his notice period would expire - 11 October 2017- until the
date of hearing 28 February
19 weeks x £380 £7,220.00
Pension loss 11 October 2017 to 28 February 2018
19 weeks x £3.33 £ 63.27
Loss of statutory rights £ 350.00
Future loss
8 weeks @ £380 £3,040.00
Pension loss
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8 x £3.33 £ 26.64
Sub Total £10,699.91
Less Polkey @ 10% £ 1,069.99
Total Compensatory Award £ 9,629.92
Total award of compensation for unfair dismissal £16,239.92
20.18 The Employment Protection (Recoupment of Awards) Regulations apply
to this award. The prescribed element is £6,869.95. The prescribed
period is 9 August 2017 to 28 February 2018.
20.19 The claimant’s complaint of unlawful deduction from wages is upheld. The
claimant is awarded the agreed sum of £12,000.
Employment Judge Martin
21 March 2018
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