Mrs Jill Harrison v Cognito Software Ltd: 1301295/2017
Employment Tribunal
Published on 26 January 2018, 13:53
- Summary
- Employment Tribunal decision.
- categories
-
redundancy unfair-dismissal
- country
- england-and-wales
- decision date
- 2018-05-10
Change History
-
Addition of reasons document.
-
First published.
Full Decision Text
Raw text extracted from the official documents.
Case No: 1301295/2017
EMPLOYMENT TRIBUNALS
Claimant: Mrs Jill Harrison
Respondent: Cognito Software Limited
JUDGMENT
By consent, further to the Judgment signed by the Employment Judge on 19 October 2017 and without a further hearing, the respondent must pay the claimant an additional sum of £576.92 as an award under section 38 of the Employment Act 2002.
REASONS
These are not reasons as such as the above Judgment is being issued by consent. I simply wanted to apologise to the parties for not issuing this Judgment sooner – the request for the Judgment has only just been passed to me.
Employment Judge Camp
10 May 2018
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EMPLOYMENT TRIBUNALS
Claimant: Mrs Jill Harrison
Respondent: Cognito Software Limited
FINAL HEARING
Heard at: Birmingham On: 16 to 19 October 2017
Before: Employment Judge Camp (sitting alone)
Appearances
For the claimant: Mr J Neville, counsel
For the respondent: Mr J Meichen, counsel
RESERVED REASONS
1. These are the reserved reasons for the Judgment of 19 October 2017.
2. The claimant, Mrs Jill Harrison, who had continuity of employment going back to
1994, resigned from her position as the respondent’s Office Manager on 17 March
2017. On the face of it, her resignation was the culmination of a dispute dating back
to September 2016 relating to her holiday entitlement and to a pay rise awarded to
her in July 2015, which was unilaterally reversed by the respondent from 1 February
2017.
3. The claimant alleges she was constructively dismissed, based principally on an
allegation that reversing her pay rise was a fundamental breach of her contract of
employment. Her complaints are of unauthorised deductions from wages, unfair
dismissal and wrongful dismissal.
4. Part of her unauthorised deductions claim is about two days of sickness in March
2017 for which she was not given contractual sick pay.
5. The gist of the respondent’s defence of the claimant’s main complaints is that the
claimant misled the respondent into awarding her the pay rise, that the respondent
was therefore entitled to reverse it, that therefore there was no unauthorised
deduction from wages or fundamental breach of contract, and that therefore there
was no constructive dismissal.
6. The respondent’s main fall-back position in relation to unfair dismissal is an assertion
that any compensation should be reduced to, or close to, nil because the claimant
was guilty of serious misconduct for which she could reasonably have been, and
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would have been, dismissed in any event. The main thing relied upon by the
respondent as the serious misconduct in question is the claimant allegedly falsely
claiming to be ill on 3 February 2017 in order to get the day off and causing or
permitting the respondent to pay her contractual sick pay on that day as if she had
genuinely been off sick.
Issues
7. A list of issues had been prepared by claimant’s counsel. Although I have some
quibbles about some of its details, and although it contains a number of potential
issues that appear not, in practice, to be in dispute, it was a helpful starting point.
8. The principal issue I had to decide was: was the claimant entitled from 1 February
2017 onwards to be paid at the rate of £15,000 p.a.? Deciding that issue involved
deciding whether the respondent was entitled to reduce her wages from £15,000 p.a.
(£1,250 per calendar month) to £11,820 p.a. (£985 pcm), because of mistake and/or
misrepresentation made when she was awarded the pay rise in July 2015. Another
way of putting this issue is: did misrepresentation and/or mistake in connection with
the awarding of the pay rise give the respondent a defence to the claimant’s claim
that it was a breach of contract not to pay her at the rate of £15,000 p.a.? My decision
on that issue, in summary, is that the claimant was entitled to be paid at the rate of
£15,000 p.a. and that the respondent was not entitled to reduce her wages from that
figure, there having been no relevant mistake or misrepresentation.
9. It did not seem to be in dispute (and in any event, I find it was indisputable) that, in
practice, the answer to the first issue was, subject to one matter I shall come on to in
a moment, determinative of liability in relation to the main unauthorised deductions
complaint, the complaint of unfair dismissal and the complaint of wrongful dismissal.
There is no valid basis for any arguments to the effect, for example, that improperly
reducing wages from £15,000 p.a. to £11,820 p.a. would not be a fundamental breach
of contract, nor that, if the claimant was constructively dismissed, that dismissal was
fair under section 98 of the Employment Rights Act 1996 (“ERA”). Further, the
respondent was not arguing that there was affirmation of the contract of employment
between any fundamental breach and the claimant’s resignation.
10. The issue I just stated I would come on to in a moment relates to the respondent’s
contention that, even if there was a fundamental breach of contract, the claimant was
not dismissed because (so the respondent alleges) the claimant did not resign in
response to any such breach. The second issue for determination was, accordingly: if
there was a fundamental breach of contract, did it play a part in the dismissal, i.e. was
it a factor in the claimant’s resignation? My decision on that issue is that the
respondent’s fundamental breach of contract in reducing the claimant’s wages from 1
February 2017 did play a more than minimal part in the claimant’s dismissal, i.e. was
a significant factor in the claimant’s resignation. The claimant was, then, unfairly and
wrongfully dismissed.
11. Both parties, through counsel, agreed with me at the start of the hearing that some
remedy issues relating to unfair dismissal should be dealt with alongside liability, in
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the first part of the hearing. Those issues were: if the unfair dismissal complaint
succeeded and the claimant was awarded compensation -
11.1 would it be just and equitable to reduce the amount of the claimant’s basic
award because of any blameworthy or culpable conduct before dismissal,
pursuant to ERA section 122(2), and if so, to what extent?
11.2 what adjustment, if any, should be made to any compensatory award to take
into account the possibility that the claimant might, in time, have been
dismissed in any event, pursuant to Polkey v AE Dayton Services Limited
[1987] UKHL 8, paragraph 54 of the EAT’s decision in Software 2000 Limited v
Andrews [2007] ICR 825, W Devis & Sons Limited v Atkins [1977] 3 All ER 40,
and Crédit Agricole Corporate & Investment Bank v Wardle [2011] IRLR 604? (I
shall refer to this as the “Polkey / Devis issue”);
11.3 did the claimant, by blameworthy or culpable actions, cause or contribute to her
dismissal to any extent, and if so, by what proportion, if at all, would it be just
and equitable to reduce, or further reduce, the amount of any compensatory
award pursuant to ERA section 123(6)?
12. In short, my decision on those remedy issues is:
12.1 had the claimant not been constructively dismissed with effect on 17 March
2017, she would in all probability have been dismissed by the respondent for
misconduct within six weeks of that date; and the maximum amount of any
compensatory award should be a sum equivalent to six weeks’ net pay;
12.2 it would be just and equitable to reduce the amount of the claimant’s basic
award by 50 percent because of blameworthy or culpable conduct pursuant to
ERA section 122(2);
12.3 the claimant did not cause or contribute to her dismissal, by blameworthy or
culpable actions or otherwise, and no further reduction to any compensatory
award pursuant to ERA section 123(6) is appropriate.
13. In relation to the claim for non-payment of two days’ worth of contractual sick pay, the
issue in technical terms is: did the respondent make unauthorised deductions from
the claimant’s wages in accordance with section 13 of the ERA when it failed to pay
her contractual sick pay in relation to two days in March 2017? My answer to that
question is: yes, the respondent did.
The law
14. The applicable law substantially appears in the “Issues” section of these Reasons,
immediately above, and in the relevant provisions of the ERA. Except in relation to
the misrepresentation / mistake subsidiary issue (dealt with separately, later in these
Reasons) nothing about the law seems to be in dispute.
15. Dismissal includes an employee terminating, “the contract under which he is
employed (with or without notice) in circumstances in which he is entitled to terminate
it without notice by reason of the employer’s conduct”: ERA section 95(1)(c). What
this means was definitively decided by the Court of Appeal in Western Excavations v
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Sharp [1977] EWCA Civ 165, in the well-known passage beginning , “If the employer
is guilty of conduct which is a significant breach…” and ending, “He will be regarded
as having elected to affirm the contract.”
16. The claimant relies on two things, individually or cumulatively, as the “significant
[a.k.a. fundamental or repudiatory] breach”:
16.1 alleged significant underpayment of wages – something that, absent special
circumstances, will usually be a fundamental breach of contract. See Cantor
Fitzgerald International v Callaghan [1999] ICR 639;
16.2 a breach of the ‘trust and confidence term’; that is to say, the claimant alleges
that the respondent, without reasonable and proper cause, conducted itself in a
manner calculated or likely to destroy or seriously to damage the relationship of
trust and confidence between employer and employee. Any breach of that term
is repudiatory. This serves to highlight that it is a high-threshold test: “destroy or
seriously damage” is the wording used. It is not enough, for example, that –
without more – the employer acted unreasonably or unfairly.
17. To further emphasise how grave things must be for there to be a fundamental breach
of the contract of employment, a fundamental breach is one going to the root of the
contract; one that, adopting the wording used in some of the cases, ‘evinces an
intention not to be bound’ by the contract.
18. This doesn’t seem really to be a ‘last straw’ case, but if and to the extent it is, I note
that an essential ingredient of the final act or last straw in a constructive dismissal
claim based on a breach of the trust and confidence term is that it is the last act in a
series the cumulative effect of which is to amount to such a breach. The final act need
not necessarily be blameworthy or unreasonable, but it has to contribute something to
the breach, even if relatively insignificant. See Omilaju v Waltham Forest London
Borough Council [2005] EWCA Civ 1493.
19. In a constructive dismissal case, the repudiatory breach of contract in question need
not be the only or even the main reason for the employee’s resignation. It is sufficient
that it “played a part in the dismissal”; that the resignation was, at least in part, “in
response to the repudiation”; that “the repudiatory breach is one of the factors relied
upon” by the employee in resigning. See Wright v North Ayrshire Council [2014] IRLR
4. This is the one and only part of the test for whether someone is constructively
dismissed in relation to which it is appropriate to look at matters subjectively, from the
employee’s point of view.
20. If the claimant was constructively dismissed, it will necessarily follow that she was
wrongfully dismissed because she resigned without notice.
21. In relation to remedy, in addition to cases already mentioned: in relation to ERA
sections 122(2) and 123(6), I have sought to apply the law as set out in paragraphs 8
to 12 of the decision of the EAT (HH Judge Eady QC) in Jinadu v Docklands Buses
Ltd [2016] UKEAT 0166_16_3110.
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22. Some further particular legal points will be discussed during the course of these
Reasons.
Factual Background
23. I shall now summarise the relevant facts, as I find them to be. Further findings of fact
are made later in these Reasons, where I explain my decision on particular issues in
the case.
24. On my analysis of this case, in terms of what happened, almost the only thing of
importance substantially in dispute is whether the claimant was genuinely off sick on
3 February 2017. I should perhaps qualify this slightly: lots of things that might at first
blush seem important were theoretically in dispute, but in most instances, when one
examined them, they proved to be of little, if any, significance and/or there was no
real basis in the evidence for any dispute about them.
25. The claimant seems to have had about twenty reasonably happy and successful
years with the respondent and its predecessor, JCS Computing Solutions Limited
(“JCS”). She TUPE-transferred from JCS to the respondent in 2008, but her boss
stayed the same until 2014: Mr Roger Jackson. Mr Jackson had been one of the
owners of the business until it was sold to the respondent (or to the respondent’s
parent company) and was and remained its Managing Director until he left in 2014.
26. In 2005, it was agreed between the claimant and Mr Jackson and his then fellow
Director of JCS, Mr K Frater, that the claimant would work an additional 2½ hours
each week from 1 January 2006 and would forego any salary increase that year in
return for an increase in her holiday entitlement to 40 days each year plus public
holidays. JCS failed formally to record this agreement at the time and did not send the
claimant the statement of change of employment particulars required by ERA section
4.
27. When the claimant TUPE-transferred from JCS to the respondent in 2008, JCS’s
corporate knowledge of the claimant’s agreement of 2005/6 about holiday passed to
the respondent in at least two ways.
28. First, Mr Jackson and Mr Frater continued to work for the respondent as they had
done for JCS. Mr Frater was employed as Chief Technical Officer and was also a
Director of the respondent. His employment with the respondent ended around March
2013, but he continued to do work for the respondent in a consultancy capacity for a
further year or so. As just mentioned, Mr Jackson was the respondent’s Managing
Director until 2014.
29. The second way in with JCS’s knowledge of the claimant’s holiday arrangements
passed to the respondent in 2008 was that, on or about 28 August 2008, during the
discussions that culminated in the purchase of JCS by the respondent or its parent
company, Mr Jackson and Mr Frater provided to a Mr David Nuttall, at the time a
senior figure within the respondent and/or its parent company, details of the holiday
entitlement of all members of staff, including the claimant. Although the details
provided at a meeting on that date may have been slightly inaccurate, I accept Mr
Jackson’s evidence that in all likelihood he provided Mr Nuttall with accurate figures
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at some stage prior to the purchase of JCS’s business and the TUPE transfer to the
respondent.
30. I also accept Mr Jackson’s evidence that he provided to Professor Humayun Mughal,
who became Managing/Executive Director of the respondent and also holds a senior
role within the respondent’s parent company, details of the claimant’s holiday
arrangements in a conversation in late 2008 or early 2009. Mr Jackson had a clear
recollection of that conversation because he was consistently reminded of the
claimant’s unusual holiday arrangements by being telephoned every year to query
them by someone from the part of the respondent that dealt with such things.
31. In 2009, following on from the TUPE transfer, a new set of standard terms and
conditions for all employees was issued. What was sent to them, including to the
claimant, was a document headed “Statement of your Terms and Conditions of
Employment”. It was a generic document. Amongst other things, it specified that
employees’ holiday entitlement was 25 days plus public holidays. Mr Jackson sent it
to a number of members of staff, including to the claimant, on 9 March 2009. At the
same time, he sent a document headed “Agreement of your Terms and Conditions of
Employment”. This was a document that made reference to the Statement of Terms
and Conditions document and was specific to each individual employee. It specified,
amongst other things, the individual’s commencement date, job title and description,
and salary. It did not specify anything about holiday entitlement; holiday entitlement
was set out, and only set out, in the generic, Statement of Terms and Conditions
document, in the manner explained above.
32. The Agreement of Terms and Conditions document that was sent to staff on 9 March
2009 did not have any of the details filled in. In his covering email of 9 March 2009,
Mr Jackson stated, “Needless to say, the "blanks" will be completed in accordance
with your current terms!” He also stated, “If there are any objections, please let me
know without delay. Unless a written objection is received, the contract will be
assumed to have been accepted in 14 days.”
33. Around the first week of April 2009, Mr Jackson visited staff, including the claimant,
with completed versions of the Agreement of Terms and Conditions document and
got them to sign them. The claimant signed hers without demur. She did not raise any
written objections either.
34. I am a little confused as to what the respondent’s point is in relation to the 2009
agreement. Repeatedly during the hearing, I asked whether it was the respondent’s
case that the claimant had, by signing the Agreement of Terms and Conditions
document, consented to a change in her terms and conditions such that her holiday
entitlement was reduced to 25 days plus public holidays. Repeatedly, it was
confirmed on the respondent’s behalf that this was not the respondent’s case. (It
would have been surprising had it been the respondent’s case, given that its defence
in these proceedings was based on the claimant having a contractual entitlement to
40 days holiday which she had not told Mr Mughal about when asking for a pay rise in
2015). However, in closing submissions, respondent’s counsel suggested that any
compensation for unfair dismissal should be reduced because, amongst other things,
the claimant had continued to take 40 days holiday despite her [supposed] agreement
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to the standardisation of terms in 2009, “which limited her holiday entitlement to 33
days”.
35. The 2009 agreement is a red herring. It is nonsense to suggest there was a variation
of the claimant’s contract of employment because:
35.1 neither the claimant nor, through Mr Jackson, the respondent thought the
claimant’s holiday entitlement was anything other than 40 days [plus statutory
holidays] at any relevant time;
35.2 at all relevant times, the claimant took 40 days holiday a year, the respondent
[as a corporate entity] knew she was taking 40 days a year, and the respondent
paid her for 40 days holiday a year;
35.3 there was never any intention to change the claimant’s terms and conditions of
employment;
35.4 all that happened in 2009 was that, due to an oversight, Mr Jackson presented
to the claimant – and she signed – a set of documents that did not accurately
reflect the true agreement between the parties;
35.5 the situation is no different from what it would have been had the documents
presented to the claimant in 2009 wrongly stated that her salary was £100,000
p.a., or that her holiday entitlement was 60 days;
35.6 the true agreement between the parties was and remained that the claimant
was entitled to take 40 days holiday (plus statutory holidays).
36. In or around May 2015, the claimant asked for a pay rise to £15,000 p.a. She made
that request through Mr Davis and he forwarded it to Professor Mughal. There does
not seem to have been any direct contact between the claimant and Professor
Mughal about the pay rise prior to it being awarded. The request for a pay rise was
accompanied by a document headed “Jill Harrison – Job Description – Role &
Responsibilities”. I shall refer to this as the “Job Description document”. As its
heading suggested, it was a document in which was set out what things the claimant
was responsible for as part of her job. Immediately under the heading at the top of the
document was a sub-heading, “Salary: Presently on £11,820 looking for £15,000”.
That document was passed on by Mr Davis to Professor Mughal. There was no
substantial discussion between Professor Mughal and Mr Davis about it, nor about
the claimant’s request for a pay rise more generally. Professor Mughal granted the
request.
37. Around late September 2016, for reasons that are obscure, Professor Mughal seems
to have taken against the claimant and the claimant seems to have become
dissatisfied in her employment. A particular source of friction in the employment
relationship was that, around 27 September 2016, the claimant’s holiday entitlement
came to the attention of Professor Mughal. I accept that Professor Mughal genuinely
was unaware of it before then, most likely because he had forgotten.
38. To cut a long story short, the holiday entitlement issue culminated in Professor
Mughal sending the claimant a letter on 17 January 2017, the relevant parts of which
are as follows: “You are aware we have been carrying out a review regarding the
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issue of your current salary and your annual holiday entitlement. …We have now
completed this review and I write to confirm we will be reverting your salary back to
your original salary prior to your most recent pay review (1st July 2015) with the
continuation of your 40 days annual holiday entitlement. This change will take effect
from 1 February 2017.”
39. The claimant responded to that letter through her solicitors, by a letter from them of
24 January 2017. That letter included the following: “As you will no doubt be aware,
the pay rise issued and expressly agreed to in July 2015 now forms part of our client’s
contract of employment. To make any change to this without her express agreement
would result in a breach of contract. What you are proposing to do would also entitle
our client to resign and make a claim for constructive dismissal as such a
fundamental breach of contract goes to the heart of the employment contract.”
40. The respondent’s solicitors replied to that letter by a letter of their own, of 24 February
2017. Between the two letters, on 30 January 2017, Mr Davis sent Professor Mughal
an email, the relevant parts of which are as follows: “I would like to bring to your
attention a conversation I have overheard from Jill [the claimant] … I heard that Jill is
having Friday off sick with a migraine so bad she cannot see, following this, she will
state that this has been brought on by stress. Also, during this, that she will be
attending Butlins on the Friday or Saturday….. I would suggest we do nothing until it
happens.”
41. 30 January 2017 was a Monday. On Friday, 3 February 2017, the claimant did call in
sick with a migraine. She also went away to Butlins that weekend.
42. Mr Davis gave oral evidence to the effect that on 30 January 2017, he had indeed
heard something along the lines of that which is recorded in his email of that date.
The conversation he had overheard was between the claimant and a colleague called
Megan Timms. Shortly after overhearing the conversation, Mr Davis spoke to Miss
Timms and she apparently told him something to the effect that he had not misheard
what the claimant had said.
43. The gist of the claimant’s evidence was that no such conversation between her and
Miss Timms took place and that she was genuinely ill on 3 February 2017.
44. The claimant had not suggested – at least not prior to this final hearing – that Mr
Davis’s email to Professor Mughal of 30 January 2017 was fabricated. I can see no
good reason to treat it as inauthentic. If I accept its authenticity, which on the balance
of probabilities I do, then, in order to reject Mr Davis’s evidence, I would have to find
that there was a remarkable coincidence; that, by chance, Mr Davis somehow
managed accurately to predict on 30 January 2017 what the claimant would do on 3
February 2017. Although I can see no other good reason in the evidence to doubt the
claimant’s honesty, unfortunately for her, the evidence against her here is very strong
indeed. Although coincidences do happen, the standard of proof in the employment
tribunals is the balance of probabilities. And it is more likely than not that Mr Davis did
indeed overhear the conversation recorded in his email of the 30 January 2017 and
that the claimant did indeed go off sick on Friday, 3 February 2017 not because she
was genuinely ill, but because she wanted to.
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45. Returning to the respondent’s solicitors’ letter of the 24 February 2017, it included the
following:
In September 2016, our client became aware that in breach of her contract,
your client had been taking 40 days of annual leave per year, when her
contractual entitlement was for a maximum of 25 days only…
Our client’s position is that … she signed a contract with our client on 1 April
2009, which contained clear, unequivocal terms as to her salary, hours of work
and holiday entitlement…
Our client’s position is therefore that at all material times, your client was not
entitled to any more holiday entitlement or salary than was provided for in her
written contract or by agreed expressed variation...
… In an email to your client dated 10 November 2016, Professor Mughal
offered your client the option of a “salary sacrifice with extra holidays … or
normal salary with normal holidays”…
Our client’s understanding was that your client’s preference was to retain her
40 days of annual leave, but revert to her pre-1 July 2015 salary. If,
alternatively, your client would prefer to keep the higher salary of £15,000 per
annum but to take only 25 days of annual leave per annum, then our client is
happy to accommodate this.
For the avoidance of doubt, and provided that this dispute resolves in
accordance with the offer set out below, our client is willing to waive its rights to
require your client to refund it for the additional days of annual leave mistakenly
given to your client in breach of her contract of employment. That offer is as
follows:
a. Your client to confirm in writing within 14 days of the date of this letter
which salary / holiday entitlement to keep …
b. Upon receipt of the above written confirmation, our client will make any
necessary adjustments to your client’s paid salary for February 2017;
c. Upon our client making the above adjustment, or if no adjustments are
necessary, then upon your client providing a written confirmation set out at
a. above, your client will withdraw her written grievance of today.
Obviously, if the above is not acceptable to your client, then our client will carry
out a full investigation into your client’s grievance … In that circumstance, our
client will also consider making a claim against your client in respect of the
additional holiday days taken by your client in breach of her contract and in that
regard, our client’s rights are fully reserved.
Potential Disciplinary Action
We understand that your client’s performance at work has dropped to below an
acceptable standard over the past few months. Examples include:
i. On 30 January 2017 your client was overheard by a senior member of
staff predicting that she would take Friday 3 February 2017 off with a
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migraine…. Your client subsequently took Friday 3 February 2017 off
work and in her sick note she stated “migraine” as the cause of illness.
She was paid for that day on the basis of her alleged ill-health.
ii. In October 2016 a complaint was received regarding your client’s tone
and attitude during a telephone call with Mr Bassi.
iii. A number of your client’s colleagues have made complaints about her
rude, abrupt and aggressive behaviour.
iv. It has become apparent that your client is passing most of her own
work to other members of staff … It is unacceptable for your client to
refuse to carry out her own duties and to expect other members of staff
to do her work.
At the present time, our client is carrying out an investigation into the above
allegations, and our client will write to your client in due course should it
become necessary to invite your client to an investigatory meeting and/or to
suspend your client temporarily pending a full investigation.
46. The reference to “your client’s grievance” in that letter was to a grievance from the
claimant to Professor Mughal, also of 24 February 2017, about unlawful deductions
from wages. In a letter of 13 March 2017, the respondent’s solicitors confirmed that
they had been instructed to write to the claimant raising potential disciplinary matters
prior to receipt of the claimant’s grievance. The claimant’s grievance of 24 February
2017 was subsequently supplemented in a undated letter sent in late February / early
March 2017.
47. A grievance meeting was arranged for 6 March 2017. It had originally been arranged
for 14 March 2017, but was brought forward at the claimant’s request. The grievance
meeting was conducted by Mr Davis. There isn’t any particular complaint about the
way in which the grievance meeting itself was conducted, albeit the claimant has
subsequently complained that it was Mr Davis who heard it rather than someone
more neutral.
48. Mr Davis gave his decision on the grievance in a letter of 6 March 2017. In that letter,
he addressed each of the points raised by the claimant in her undated letter. His
decision was to reject the grievance.
49. The claimant resigned by a letter of 17 March 2017. The relevant parts of the letter
are as follows: “I am writing to inform you that I am resigning … with immediate effect.
/ Having received by grievance appeal outcome, without being asked to clarify the
minutes first, I can see that there will only ever be one outcome in this matter. I have
lost all trust and confidence in the company and its officers and can no longer work
for the company. / Please accept this as my formal letter of resignation and a
termination of our contract. I feel that I am left with no choice but to resign in light of
my recent experiences regarding your attempt to change my terms of contract and
the unlawful reduction of my salary.”
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Decision on the issues – liability
50. I shall now explain why I have made the decisions on the issues that I summarised
towards the start of these Reasons.
51. In practice, the respondent’s entire defence to the main unauthorised deductions
complaint is the allegation of mistake or misrepresentation. I start with
misrepresentation.
52. I am far from sure the respondent is right in its analysis of the issues of legal principle
that arise in relation to the misrepresentation defence. But, for present purposes, I am
prepared to accept that if an employee persuades her employer to award her a pay
rise by making a misrepresentation, the employer might (depending on the particular
circumstances) be entitled to take that pay rise away. On the facts here, however, any
defence based on misrepresentation does not get off the ground because there was
no relevant misrepresentation.
53. For the defence based on misrepresentation to get off the ground, the respondent has
to show that, by providing it with her job description document in June 2015, the
claimant was making a misrepresentation of fact that was not true at the time it was
made. But the only misrepresentation she was making when she provided that
document was as to what her responsibilities were as at June 2015. She was not, in
my view, making a representation to the effect that she did everything in the job
description herself, without assistance and/or delegation, still less one about what
would or might happen in the future.
54. Professor Mughal freely admitted, when giving oral evidence, that he had no real idea
what work Mrs Harrison was doing around June 2015. Mr Davis admitted that he
didn’t know what she did around that date in any detail either. The only person who
gave evidence who was in a position to tell me with any precision what the claimant’s
responsibilities were at that time was the claimant herself.
55. The whole of the misrepresentation part of the respondent’s case was based on
annotations Mr Davis made to the claimant’s job description document in or around
October 2016. The gist of the annotations was that the claimant was not doing all of
the things set out in the job description document all by herself at that time. They
were not concerned with what she had or hadn’t been doing in June 2015.
56. During cross-examination, Mr Davis was challenged to identify anything in the job
description document that was substantially inaccurate in June 2015. He was unable
to do so. The high point (from the respondent’s perspective) of this part of his
evidence was a criticism of the claimant’s suggestion in that document that one of her
responsibilities was to, “liaise with clients if they should have any problems or
complaints, discuss with Operations Manager what action is to be taken to resolve
these problems”. His criticism, such as it was, was to the effect that the claimant did
not herself deal with formal customer complaints. Unprompted, he himself used the
word “pernickety” to describe that criticism; and I think he was right to do so.
57. The claimant did not suggest (and the respondent, in the form of Professor Mughal,
cannot possibly have thought she was suggesting) that she dealt with all or most
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formal customer complaints herself. Based on the claimant’s evidence on this point,
which I accept (having no good reason to do otherwise), her statement in the job
description document about one of her responsibilities that I just quoted was a fair
and reasonably accurate one at the time it was made – June 2015.
58. The respondent has entirely failed to satisfy me that the claimant made any
misrepresentations of fact in or in relation to her job description document in 2015. Its
defence based on misrepresentation therefore fails.
59. Moreover, even if there were one or two minor exaggerations in that document
amounting to misrepresentations – and I don’t think there were – I would not have
been satisfied that the respondent awarded the claimant the pay rise in reliance on
them. Professor Mughal’s evidence on this point was rather lacking. It began and
ended with the statement in paragraph 12 of his witness statement that he agreed to
the pay rise, “on the mistaken belief that the claimant was carrying out the duties as
per” the job description document. Although this part of his statement was not
challenged in cross-examination, it does not follow from the fact that Professor
Mughal may have relied, generally, on the accuracy of the job description document
in awarding the pay rise that he relied to any material extent on the complete and total
accuracy of the every last word of it.
60. I turn to the supposed defence of mistake and/or (possibly; to some extent)
misrepresentation by silence based on the claimant’s failure to tell Professor Mughal,
when seeking a pay rise, that she had forgone a pay rise in 2005/06 in return for extra
holidays.
61. This part of the respondent’s case is hopeless.
62. The respondent, corporately, was aware at all relevant times of the agreement of
2005-2006 and of the claimant’s 40 day holiday entitlement. It knew through Mr
Jackson, its Managing Director, up to 2014. It knew through payroll, who paid the
claimant for 40 days holiday each year. It knew through Mr Davis, who authorised the
claimant to take 40 days holiday each year. The only relevant person who didn’t know
in 2016 (most likely because, as I have found, he had forgotten) was Professor
Mughal. What the respondent is effectively seeking to do is to blame the claimant for
its own inefficiency in: failing to provide Professor Mughal with appropriate personnel
records and/or for Professor Mughal’s own failure of memory and/or failure to ensure,
when JCS was taken over, that adequate due diligence was done; and/or, in 2006
and again in 2009, failing to provide the claimant with a statement of employment
particulars that accurately reflected her terms and conditions of employment, in
breach of ERA section 4. At no point from 2006 to 2014, including in 2009, did she or
the respondent (through its Managing Director Mr Jackson) believe that her holiday
entitlement was only 25 days. Of course, in an ideal world the claimant would have
noticed the discrepancy herself and brought it to Mr Jackson’s attention. But the
primary responsibility for ensuring that employees’ statements of employment
particulars are accurate is the employer’s.
63. Further, the claimant plainly did not know and could not reasonably have been
expected to know that Professor Mughal was unaware of the 2005/06 agreement and
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of her holiday entitlement when she asked for a rise. To decide this ‘knowledge point’
otherwise would require me to find that the claimant knew or ought to have known:
63.1 either that inadequate due diligence was done in 2008, or that Professor
Mughal had forgotten what he had been told in 2008 and that the respondent’s
record-keeping relating to the sale of JCS in 2008 was inadequate;
63.2 that Professor Mughal would never have noticed it and that no one would have
mentioned it to him (or that if he had known about it at some stage, that he
would have forgotten about it) – and this despite everyone else in the company,
including her line manager Mr Davis, knowing of her 40 day holiday entitlement,
and despite her request for a pay rise being channelled through Mr Davis, and
despite her having been taking 40 days holiday every year for 9 years;
63.3 that despite knowledge of the 40 day entitlement (according to the respondent)
being so fundamental to a decision as to whether or not to award a pay rise, Mr
Davis would not have mentioned it to Professor Mughal in an email or in other
discussions between the two of them about the pay rise.
64. I think the truth is the precise opposite of how the respondent would have it. In all the
circumstances, it is inherently likely that, if she considered it at all (and why would
she?), the claimant would have thought that Professor Mughal almost certainly knew
all about her holiday entitlement, or, at the very least, would know about it by the time
he came to decide whether or not to give her a pay rise.
65. The respondent’s case has not been particularly clearly articulated in this respect, but
part of it seems to be to the effect that the claimant must have known Professor
Mughal didn’t know of (or had forgotten about) her holiday entitlement because
otherwise there is no way he would have awarded her the significant pay rise he did
award her. I don’t accept this. I do accept she was not expecting to get a pay rise to
£15,000 and that being given this relatively generous pay rise might have dented to
some extent her previous certainty that he did know about her holiday entitlement.
But even if I did accept this – even had I decided, for example, that she didn’t know
before she was given the rise but did know afterwards – in my view this would take
the respondent’s case no further. She was not in a fiduciary relationship to the
respondent. She was under no obligation to approach Professor Mughal and say
something like, “did you really mean to give me such a large pay rise? You have
remembered that I forwent a pay rise in 2005/06 in return for extra holiday, haven’t
you?”
66. A further point in the claimant’s favour on this issue is that I don’t think there would be
a sound basis in law for the respondent’s case, even if the facts had fallen the
respondent’s way.
67. The respondent relies on legal principles and case law relating to mistakes as to
terms of contract. I have been taken, in particular, to paragraph 3-022 of Chitty on
Contracts and Hartog v Colin & Shields [1939] All ER 566. Essentially: a party to a
contract will not be held to it if it made a mistake, known to the other party, in the
wording of its offer.
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68. Leaving to one side the questions of whether it is appropriate to look at the pay rise
as a contract rather than as the respondent’s unilateral decision (and if it is, what the
offer, acceptance, and consideration were), the mistake the respondent supposedly
made was not as to the terms of the relevant contract. I know of no authority for the
proposition that – outside a fiduciary relationship or some other relationship of utmost
good faith, and outside of the consumer sphere – a contract may be unenforceable
against a party because of that party’s mistaken belief about something that is
relevant to whether it was advisable for the contract to be entered into, other than a
mistake about the contract’s terms. For example, it might arguably be unethical for a
business to sell something to another business at an inflated price in the knowledge
that that other business mistakenly thinks the price is a good one, but the contract is
no less enforceable for that.
69. Finally, in relation to this part of the respondent’s defence, if and in so far as the
respondent continues to allege that the claimant made a misrepresentation about a
holiday entitlement by her silence, I unhesitatingly reject that allegation. She made no
representations at all, let alone unequivocal ones, about her holiday entitlement
simply by asking for a rise; particularly not in circumstances where the respondent
was well aware what her holiday entitlement was, even if Professor Mughal wasn’t.
70. Those are my reasons for deciding that the respondent made unauthorised
deductions from the claimant’s wages. The respondent has not put forward any
discernible coherent reasons why, if unauthorised deductions were made, they would
not amount to a fundamental breach of contract. In any event, they plainly did amount
to one. The respondent had unilaterally decided to cut the claimant’s pay by more
than a quarter on an ongoing basis, in the teeth of the claimant’s entirely reasonable
and justified objections.
71. If the respondent is suggesting that its position in these proceedings is improved by
its offer or ultimatum to the claimant, contained in its solicitors’ letter of 24 February
2017, by which it required her to choose between retaining her holidays and retaining
her increased wages, I disagree. That offer or ultimatum amounted to a demand that
the claimant choose between two fundamental breaches of her contract of
employment and consent to one or other of them.
72. Similarly, the claimant’s inability to be able to produce definitive documentary
evidence of the 2005/06 Agreement does not begin to mitigate the respondent’s
conduct, not least because it was almost entirely the respondent’s own fault that no
such evidence was available.
73. In light of my decision on this first set of issues, I don’t propose to go into any great
detail in relation to the claimant’s alternative case that there was a breach of the trust
and confidence term. In short, I am not satisfied that there was – at least not one
separate and distinct from the fundamental breach of contract consisting of the
unauthorised deductions from wages.
74. The claimant’s case – as set out in her witness statement – is that she lost all trust
and confidence in the respondent, “for the reasons contained in my grievance and the
way they had handled it”. Examining her grievance, it is almost entirely about the
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deductions. So far as concerns the complaint about the way the grievance was
handled, despite claimant’s counsel’s best efforts in submissions to persuade me
otherwise, I do not read into the claimant’s evidence a broader complaint about the
contents of correspondence sent by the respondent’s solicitors around that time. The
complaint about the handling of the grievance is only about what the respondent did
procedurally in relation to the grievance hearing and about the grievance outcome.
Suffice it to say that although I don’t think the respondent behaved entirely reasonably
in these respects, I don’t think what it did breached the trust and confidence term.
75. I turn to the issue of causation: did the claimant resign in response to the repudiation,
i.e. was the pay cut a significant part of her reasons for resigning? My answer is: yes
she did; yes it was.
76. No doubt the claimant’s resignation, including its timing, was materially influenced by
the threat of disciplinary action. It seems to me that to an extent both parties were
playing tactical games. I imagine they, or at least their legal advisors, could see, by
February/March 2017, that the relationship between the parties had probably broken
down irretrievably and that the claimant’s employment was going to come to an end
one way or another, whether that was by voluntary termination under a settlement
agreement, resignation, or dismissal. It may be the claimant and her solicitors took
the view that the best way forward, tactically, was to resign rather than wait to be
dismissed for gross misconduct. It is, though, plain for me that at least part of her
reasons for resigning was the deductions from her wages. The claimant had
threatened to resign and claim constructive dismissal because of the [at the time
prospective] deductions, before the respondent had threatened disciplinary action.
And had the wages issue not arisen, resignation would barely have been on the
agenda.
77. It follows that the claimant was constructively dismissed; and (as already explained) it
follows from that, in turn, that the claimant was unfairly and wrongfully dismissed.
Polkey / Devis issue
78. I have already found , on the basis of the available evidence, that on 3 February 2017
the claimant probably did take a day of sickness absence from work when she was
not genuinely ill. Even if I’m wrong about this, the respondent had ample evidence
that it was so.
79. I disagree with claimant’s counsel’s submissions to the effect that there was a
significant amount more investigation that any reasonable employer would have
done. Written statements would probably have been prepared for the purposes of any
disciplinary hearing, but the evidence that would have been used to produce those
statements – essentially, Mr Davis’s email and his own recollection – was a more
than adequate basis upon which to proceed and was in place in February 2017.
80. Any reasonable employer would see this as serious misconduct and in my view it
would have been within the so-called ‘band of reasonable responses’ for the
respondent to treat it as gross misconduct meriting dismissal.
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81. One of the principal submissions made on the claimant’s behalf on this issue was to
the effect that the respondent had no intension of taking disciplinary action against
the claimant in relation to this or any other instance of alleged misconduct.
82. It is true that the respondent moved slowly when dealing with disciplinary matters,
certainly so in relation to matters other than the claimant’s sickness absence on 3
February 2017. For example:
82.1 nothing had happened in relation to the allegation about the claimant’s
interactions with Mr Bassi since November 2016;
82.2 the complaint about the claimant’s alleged rudeness to colleagues was
unparticularised in the respondent’s solicitors’ letter of 24 February 2017, and
such particulars of it as were provided for the purposes of these proceedings
related to things that happened in 2015;
82.3 the allegation that the claimant was “passing most of her work to other
members of staff” dated back at least to October/November 2016;
82.4 although the respondent’s solicitors had been instructed to raise these potential
disciplinary matters with the claimant before 24 February 2017, a couple of
weeks passed before any steps were taken to deal with the issue of the
claimant’s sickness absence on 3 February 2017;
82.5 it appears that no steps at all were taken between 24 February 2017 and the
claimant’s resignation on 17 March 2017 to advance those disciplinary matters.
83. However, it doesn’t follow from the fact that the respondent was, in February / March
2017, seemingly reluctant to take disciplinary action against the claimant for some
weeks that the respondent wouldn’t ever have taken any disciplinary action against
her.
84. I bear in mind the tactical skirmishing, mentioned above, that seems to have been
going on behind the scenes in late 2016 and in early 2017. The possibility of the
claimant resigning and claiming constructive dismissal was something discussed
within the respondent in late 2016 and was raised in terms by the claimant’s solicitors
on her behalf on 24 January 2017. Professor Mughal gave evidence that I accept, not
least because is accords with my expectations as to what the situation might have
been, that following receipt of a letter from the claimant’s solicitors in January 2017,
the respondent was largely acting on the advice of its solicitors. It comes as no
surprise to me that the respondent’s solicitors were not (as presumably they were not)
pushing the respondent to take disciplinary action against the claimant which might
result in her dismissal in circumstances where the claimant’s employment might well
be brought to an end by the claimant resigning. Generally, when employment tribunal
proceedings are on the cards, an employer is in a better tactical position if defending
itself against a claim of constructive dismissal rather than one of conventional, nonconstructive
dismissal.
85. I imagine what both parties were looking for in early 2017 was for a ‘parting of the
waves’ on agreed terms. From the fact that this situation turned into a tribunal claim,
there clearly was no settlement agreement. But in my view the relationship between
the parties had, by the time of the claimant’s resignation, deteriorated to such an
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extent that if they could not reach a compromise – and evidently they could not – the
respondent would have taken disciplinary proceedings forward had the claimant not
resigned when she did.
86. I think what would have happened had the claimant not resigned was that, within a
reasonably short period, the respondent would have sought to ‘throw the kitchen sink’
at her. Although the respondent could, as I have already found, legitimately dismissed
the claimant simply for falsely taking sickness absence, I don’t think the respondent
would have restricted itself to that one allegation.
87. From some of the respondent’s internal documentation and from the way in which
witnesses for the respondent, and Professor Mughal in particular, have expressed
themselves in evidence in these proceedings, it appears to me that the respondent
had, by March 2017, lost the ability to think rationally and objectively about the
claimant. Professor Mughal was evidently angry with the claimant for what he
unreasonably saw as her trickery in getting him to agree to a pay rise. He thought she
had (quotation taken from paragraph 21 of his witness statement), “told me a pack of
lies in 2015 in order to achieve a pay rise”. The fact that he instructed the
respondent’s solicitors in their letter of the 24 February 2017 to dredge up the very
stale allegations relating to Mr Bassi and the complaints about rude, abrupt and
aggressive behaviour dating from 2015 illustrates the extent to which the respondent
wanted to ‘throw mud’ at the claimant at this time.
88. Had the respondent moved as quickly as it reasonably could, and had it focused
exclusively on the allegation relating to sickness absence on 3 February 2017, the
respondent could have dismissed the claimant before her resignation date, and
certainly within a week or two of her resignation date. The reason why I have limited
her compensation to six weeks from the resignation date, rather than to a shorter
period, is:
88.1 as above, I think the respondent would not have pursued disciplinary action
against the claimant in relation to just the sickness absence incident;
88.2 it appears from the evidence that, no doubt in part because Professor Mughal
devoted only one or two days a month to the respondent, the respondent did
not do anything on its own initiative with any speed.
89. Making the educated guesses that I’m obliged to make when considering a possible
Polkey / Devis reduction, I think what would have happened would have been that the
claimant would have been unfairly dismissed by the respondent had she not resigned.
When discussing this type of reduction, the appellant courts and the EAT usually refer
to whether there might have been a fair dismissal in any event. However, I think that
an injustice would be done to the respondent on the facts of this case if I were not to
make a Polkey / Devis reduction even so.
90. I remind myself that what I am assessing in accordance with ERA section 123(1) is,
“such amount as the tribunal considers just and equitable in all the circumstances
having regard to the loss sustained by the claimant in consequence of the dismissal
in so far as that loss is attributable to action taken by the employer”. The dismissal
that I think would almost certainly have ensued had the claimant not resigned would
Case No: 1301295/2017
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have been an unfair one; but if the claimant had brought a claim about it, seeking
compensation only, there would have been a finding of unfair dismissal but no
compensatory award would have been made to the claimant. The reason for there
being a £zero compensatory award is that had the respondent not ‘thrown the book’
at the claimant, but had instead concentrated on the sickness absence allegation, the
dismissal would have been fair. The reason I think an unfair dismissal would have
resulted is that the respondent would have relied on allegations ii., iii., and iv. set out
in the respondent’s solicitors’ letter of 24 February 2017 (see above), and in my view
no reasonable employer would have based a dismissal on those allegations, even
partly, for reasons I shall explain below.
91. Compensation for unfair dismissal should be such as to place the claimant in the
same financial position she would have been in had she not been unfairly dismissed
on the date on which she was unfairly dismissed. Had the claimant in the present
proceedings not resigned on 17 March 2017 – i.e. not been unfairly dismissed on 17
March 2017 – she would have been dismissed around six weeks later. Although she
could have brought a successful unfair dismissal claim in respect of that dismissal six
weeks later, her financial position at the end of that successful unfair dismissal claim
would have been that she would have been better off to the tune of six weeks’ pay
and not a penny more. That is why I assessed compensation pursuant to ERA section
123(1) at no more than six weeks’ pay; and did so even though, had the claimant not
resigned, the dismissal that I think would have ensued six weeks after resignation
would have been an unfair one.
ERA section 122(2) & 123(6)
92. I turn to why I have decided that the claimant’s basic award should be reduced by 50
percent pursuant to ERA section 122(2).
93. My decision is based solely on the claimant’s false sickness absence on 3 February
2017. This was blameworthy and/or culpable conduct on any sensible view. I don’t,
though, think it had any significant impact on the claimant’s decision to resign (except,
possibly, in relation to the timing of her resignation); and, in any event, I don’t think it
can be said to have caused or contributed to the claimant’s dismissal to any
significant extent.
94. The lack of causation or contribution between the fake sickness absence and
dismissal seems to me to be a relevant factor when considering ERA section 122(2)
even though that section does not require causation or contribution in order for it to be
engaged. A basic award is a kind of penalty; a claimant gets a basic award
irrespective of whether she has suffered any loss. Given that the blameworthy and
culpable conduct I am relying on to make a reduction pursuant to that section was
substantially unconnected with dismissal and with the reasons it was unfair, it would
not, in my view, be just and equitable to reduce the basic award by 100 percent, or
anything close to 100 percent, as the respondent, through counsel, urges me to.
Nevertheless, balancing that factor against the fact that the claimant could and would
have been dismissed in any event, I also think that this is not s case where a
reduction pursuant to ERA section 122(2) at the bottom end of the range should be
made.
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95. In all the circumstances I have decided that a 50 percent reduction would be just and
equitable.
96. I shall now explain why I have decided that no reduction pursuant to ERA section
123(6) should be made. My explanation also provides the reasons why I have taken
the view that the only matter that could legitimately have resulted in the claimant’s
dismissal had she not resigned is the allegation of wrongfully taking sickness
absence; and why that allegation is also the only one in relation to which I have made
a reduction to the basic award pursuant to ERA section 122(2).
97. I refer to allegations ii., iii., and iv. set out on the third page of the respondent’s
solicitors’ letter of 24 February 2017. I also refer to paragraph 26 of respondent’s
counsel’s submissions dated 18 October 2017. In those paragraphs, various
allegations are set out against the claimant that the respondent relies on for the
purposes of these proceedings to reduce any compensation that would otherwise be
payable to the claimant. I shall now deal with each of those allegations in turn.
98. By 2017, the allegation relating to Mr Bassi was a ‘dead duck’. It was, I think,
resurrected in February 2017 purely in order to give the impression that there were
more disciplinary allegations outstanding against the claimant than was in reality the
case. In the absence of any contemporaneous written complaint from Mr Bassi or
other evidence from Mr Bassi, either at the time or subsequently, I am not satisfied
that the claimant did anything blameworthy in relation to Mr Bassi, still less that
anything the claimant did in fact do in relation to him could legitimately have resulted
in her being disciplined in early 2017.
99. I would make similar observations about the allegations relating to complaints from
the claimant’s colleagues. By early 2017, there was no substance left to these.
100. Much the same goes for the allegation that the claimant was passing most of her
work to other members of staff. I think that, at the time, this allegation was wrapped
up in Professor Mughal’s mind with the allegation about her lying about the extent of
her duties. There also seems to have been one particular occasion, in or around
October/November 2016, when Professor Mughal, without informing the claimant that
this was the case, seems to have expected her to carry out a particular piece of work
herself rather than delegating any part of it to anyone else. Again, based on the
evidence before me, I think that by February/March 2017 this was not a real, live
issue. I am not satisfied that the claimant did anything blameworthy or culpable and I
don’t think this could reasonably have been used as a significant part of the
respondent’s justification for disciplining and dismissing the claimant in early 2017.
101. The respondent alleges that the claimant improperly emailed information to herself,
and that this could have resulted in the claimant’s dismissal, and/or that this was
blameworthy or culpable conduct justifying a reduction to any compensatory award
pursuant to ERA section 123(6). I don’t agree.
102. First, Mr Jackson, the individual who gave evidence before me who had possibly the
least of an ‘axe to grind’, confirmed in his evidence that there had historically been
nothing wrong with members of staff emailing work-related matters to their home
email addresses. There was no clear change of policy in this respect.
Case No: 1301295/2017
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103. Secondly, and perhaps more importantly for the purposes of this case, the essential
allegation being made against the claimant – at least the allegation that I think has
any potential substance to it – is the allegation that she, during work hours, was going
through the respondent’s documents and finding and emailing to herself material for
her own selfish purposes, and that this was being done with a view to preparing a
future legal claim against the respondent. I do not accept this part of the respondent’s
case on the facts. I largely accept the claimant’s evidence that what she was doing –
periodically, if and when she came across something in the course of her normal
duties, or in her own time – was sending home, so that she would have it if she
needed it, something that she could use if the respondent decided to try to force her
out. I accept she had a genuine and legitimate concern that the respondent might do
this. I accept this because of the respondent’s behaviour once Professor Mughal fell
out with her. There is no real evidence of the claimant wasting significant amounts of
the respondent’s time on this, which I accept was not part of her work and which she
should therefore not have been doing in the respondent’s time.
104. I also accept that what she was doing was essentially defensive and that the extent of
it was reasonable. It is not blameworthy or culpable, nor could it legitimately be the
cause of disciplinary action (certainly not disciplinary action resulting in dismissal), for
an employee to take such defensive action.
105. The other things mentioned in paragraph 26 of respondent’s counsel’s written closing
submissions are unsustainable in light of my decisions on other issues and/or were
raised for the first time in those written submissions.
105.1 The claimant did not hold herself out as carrying out duties which she didn’t
carry out and I am not satisfied she failed to carry out duties which she ought
properly to have been carrying out.
105.2 The respondent has rightly accepted that the 2009 agreement did not limit her
holiday entitlement to 33 days (25 days plus statutory holidays).
105.3 She did nothing wrong in failing to mention to Professor Mughal that the 2009
agreement suggested her holiday entitlement was less than it in fact was.
105.4 Her refusal to accept the respondent’s proposal that either her salary be cut or
her holiday entitlement be cut, far from being unreasonable, was no more than
a refusal to accept one or other proposed fundamental breach of her contract of
employment.
Unauthorised deductions – contractual sick pay
106. There is no dispute that the claimant was not paid contractual sick pay in relation to
two days in March 2017 when she was off sick. On the basis of the totality of the
evidence, whatever the position in theory, I have decided that custom and practice
was that employees who were genuinely off sick were invariably paid contractual sick
pay in respect of short periods of absence and that there was no discretion in this
respect. The claimant was not paid contractual sick pay in relation to the two days in
March because of a suspicion she was feigning illness and/or, possibly, because of
general ill-feeling towards her. I am satisfied she was genuinely off sick in March
Case No: 1301295/2017
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2017 and was, in the circumstances, entitled to contractual sick pay; and that the
respondent had no legitimate reason for failing to pay it to her.
Summary
107. There was no legal justification for the respondent unilaterally cutting the claimant’s
wage from £15,000 p.a. to £11,820 p.a. and doing so was a fundamental breach of
her contract of employment, in response to which she resigned without notice. She
was therefore constructively dismissed, and, in the absence of any potentially fair
reason for this constructive dismissal, wrongfully and unfairly so.
108. Shortly before her resignation, however, the claimant had committed an act of
misconduct, namely taking a day of sickness absence when she was not genuinely
too unwell to work, for which she could and would, had she not resigned, have been
dismissed. Any unfair dismissal basic and compensatory awards should be
significantly reduced as a result, as set out in the Judgment.
Employment Judge Camp
16 January 2018
Case No: 1301295/2017
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EMPLOYMENT TRIBUNALS
Claimant: Mrs Jill Harrison
Respondents: Cognito Software Limited
FINAL HEARING
Heard at: Birmingham On: 16 to 19 October 2017
Before: Employment Judge Camp (sitting alone)
Appearances
For the claimant: Mr J Neville, counsel
For the respondents: Mr J Meichen, counsel
JUDGMENT
1. The respondent made unauthorised deductions from the claimant’s wages in relation
to the period from 1 February to 17 March 2017 inclusive.
2. The unauthorised deductions from the claimant’s wages referred to in paragraph 1
above included non-payment of sick-pay in relation to two days in March 2017.
3. The claimant was unfairly and wrongfully dismissed.
4. Assuming the remedy for unfair dismissal is compensation only:
4.1 had the claimant not been constructively with effect on 17 March 2017, she
would in all probability have been dismissed by the respondent for misconduct
within six weeks of that date; and the maximum amount of any compensatory
award is a sum equivalent to six weeks’ net pay, in accordance with Polkey v
AE Dayton Services Ltd [1987] UKHL 8, paragraph 54 of the decision of the
Employment Appeal Tribunal in Software 2000 Ltd v Andrews [2007] ICR 825,
W Devis & Sons Ltd v Atkins [1977] 3 All ER 40 & Crédit Agricole Corporate
and Investment Bank v Wardle [2011] IRLR 604;
4.2 it would be just and equitable to reduce the amount of the claimant’s basic
award by 50 percent because of blameworthy and/or culpable conduct,
pursuant to section 122(2) of the Employment Rights Act 1996 (“ERA”);
4.3 the claimant did not cause or contribute to her dismissal, by blameworthy and/or
culpable actions or otherwise, and no further reduction to any compensatory
award is appropriate, pursuant to ERA section 123(6).
Case No: 1301295/2017
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5. The above judgment was made and took effect on 19 October 2017. Reasons were
reserved and will be provided in writing in due course without the parties needing to
ask for them.
6. The parties having, in light of paragraphs 1 to 4 above (and without prejudice to any
appeal or application for reconsideration relating to those paragraphs), agreed
remedy, by consent, the respondent must pay the claimant a total sum of £9,662.14
in compensation and damages, made up as follows:
6.1 £361.94 in relation to unauthorised deductions from wages;
6.2 damages for wrongful dismissal of £3,082.20;
6.3 an unfair dismissal basic award of £4,326.90 (£8,653.80 less 50%);
6.4 an unfair dismissal compensatory award of £1,891.10
7. CASE MANAGEMENT ORDER: by consent, there being an issue as to whether an
award should be made under section 38 of the Employment Act 2002 and if so how
much should be awarded, and it being impracticable for the parties to make
meaningful submissions on that issue without knowing the reasons for paragraphs 1
to 4 above, the parties must within 14 days of the sending out of the written
reasons provide to the tribunal and to each other any submissions they rely on in
relation to that issue in writing, following which the Employment Judge will decide that
issue on the papers without holding a further hearing.
Signed by Employment Judge Camp on 19 October 2017
Sent To The Parties On 2 November 2017
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